Privacy policy

Last updated: October 16, 2026

This Privacy Policy describes how Mr Kav collects, uses and discloses personal information when you visit mrkav.com, place an order or contact us. The data controller is SC Ventures LLC, trading as Mr Kav, www.mrkav.com.

1. Information we collect

Information you provide:

  • Contact details: name, address, phone number and email.
  • Order information: billing and shipping address, payment confirmation and order details.
  • Account information: username, password and preferences, if you create an account.
  • Customer support: information you share when contacting us, including photos.

Information collected automatically: device and browser information, IP address and site activity, through cookies and similar technologies.

Information from third parties: Shopify, payment processors and advertising platforms.

Full card details are processed by the payment provider and are never stored by Mr Kav.

2. How we use your information

  • Orders and services: processing payments, shipping orders, handling returns, warranty claims and ProGuard+ plans. Legal basis: performance of a contract.
  • Customer support: responding to questions and requests. Legal basis: performance of a contract and legitimate interest.
  • Security and fraud prevention: detecting and preventing fraudulent activity. Legal basis: legitimate interest.
  • Legal obligations: tax and accounting records. Legal basis: legal obligation.
  • Marketing and advertising: promotional emails, and measuring and showing relevant ads through services such as Google Ads and Google Shopping, which may involve sharing limited information such as hashed contact details or device identifiers. Legal basis: consent, where required.

For customers in the European Union and the United Kingdom, these legal bases correspond to Art. 6(1)(b), (f), (c) and (a) GDPR.

3. Cookies

Cookies are used to operate the store and, with consent where required, for analytics and advertising. Preferences can be changed at any time through the cookie banner or your browser settings.

4. Sharing your information

Information is shared only as needed with Shopify (store hosting), payment processors, fulfillment partners and carriers, and advertising partners such as Google. Personal information is never sold for money.

5. Shopify

The store is hosted by Shopify, which processes personal information to provide and improve its services. For details, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

6. Third-party websites

The site may link to third-party websites. Their privacy practices are their own responsibility.

7. Children

The store is not intended for persons under 18, and their information is not knowingly collected. Parents or guardians may contact us to request deletion.

8. Security and retention

Reasonable security measures are used, but no transmission or storage is completely secure. Order data is kept as long as required by tax and commercial law. Support messages are deleted within 2 years of the last contact. Consent-based data is kept until consent is withdrawn.

9. Your rights

Depending on your country, you may have the right to access, correct, delete, restrict or transfer your information, to object to its processing, and to withdraw consent at any time. You may opt out of promotional emails using the unsubscribe link in any email. Requests are sent to adm@mrkav.com. Identity verification may be required. Requests are answered within the legal timeframe. Exercising these rights will not result in any discrimination.

  • California residents: you have the right to know, delete and correct your information, to opt out of the sale or sharing of personal information for cross-context behavioral advertising, and to limit the use of sensitive personal information. To opt out, email adm@mrkav.com with the subject "California Privacy Request", or use the cookie preference controls on the site.
  • Canadian residents: you may access and correct your information and withdraw consent under PIPEDA, and complain to the Office of the Privacy Commissioner of Canada.
  • Australian residents: you may access and correct your information under the Privacy Act 1988, and complain to the Office of the Australian Information Commissioner (OAIC).
  • UK residents: you may complain to the Information Commissioner's Office (ICO).
  • EU residents: you may complain to the data protection authority in your country.

10. International transfers

Information may be processed outside your country, including in the United States. Transfers from the European Economic Area or the United Kingdom are protected by an adequacy decision or the European Commission's Standard Contractual Clauses, or the UK equivalent.

11. Changes

This policy may be updated from time to time. The latest version is published on this page with its updated date.

12. Contact

Email: adm@mrkav.com
Phone: +1 505-308-7984
Address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States